Trust the process: People want to contribute, and given the right process--one that is based on flattened hierarchy, and which allows them to feel ownership over the outcome--you'll be amazed by the creative capacity.
Nothing about me without me: Conversations should never include the word "they." Once someone talks about "them," you reach out to that party and include them in the process.
Kindness prevails: We know that processes are most effective when there's mutual respect. Take that an extra level, and create a norm of kindness to one another. Everyone wants to contribute--everyone is doing their best. Seeing each other in that light allows the team to soar.
Robert David has been Director of Corporate and Professional Programs at UC Berkeley Extension since 2013. He has more than 30 years in key sales and business development operational roles inside several technology companies based in Silicon Valley. Robert specializes in helping Learning & Development professionals bring Berkeley-quality curricula to their companies through custom training, sponsored tuition enrollments and intensive course development. Robert is also Executive Director of UC Berkeley Extension's HR/Learning Advisory Board and Education Architect for UC Berkeley's University Partnership Program.