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Dec 12, 2018 8:00:00 AMWhy and How to Assess Customer Needs After the Initial Sale

The sale was made. The customer is on contract....

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Dec 5, 2018 8:00:00 AMHow to Assess Customer Needs in Half the Time

The discovery phase of the sales process is...

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Jun 6, 2018 8:00:00 AMNeeds Assessment and Qualification Are Not the Same Thing

I've noticed that there’s an increasingly blurred...

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Feb 8, 2017 12:18:51 PMBuyers Want Less Diagnostic, More Dialogic analysis

We need to talk about customer needs assessment....

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